MijnPensioenoverzicht.nl, managed by Stichting Pensioenregister, is where all residents in the Netherlands with pension entitlements can find their expected pension amount for when they retire.
Up to date and accessible
Although an essential tool for the citizen, the portal wasn’t meeting today’s accessibility requirement and user experience. Which is why it was completely redesigned, and I was the visual designer responsible for it.
In order for the solution to be human centered, research was a part of the process from beginning to end. Four personas were defined, each belonging to an user age category, which were the base for an action plan and design principles for the new portal.
Brand and design system
The redesign included a whole new brand. Which meant that a completely new design system was the best way to go. Together with an interaction designer, we reviewed all the components we wanted to reuse and produced new ones, in order to fulfil our objectives and make the platform more interactive and accessible.
Components and flows were frequently tested with real users and checked with pension specialists to make sure they were clear and compliant before they went to production.
Project made in partnership with Enof Communicatiebureau.